Everything you need to know about buying, paying, and getting support.
General
What is RentFb.shop?+
RentFb.shop is a digital product marketplace specialising in verified advertising accounts, Business Managers, Pages, emails, and related inventory. We handpick and test every product before listing.
Who is RentFb.shop for?+
Advertisers, media buyers, agencies, and growth operators who need reliable account inventory to run campaigns at scale.
How do I get started?+
Create a free account, fund your wallet, and start purchasing. Orders deliver within minutes to your dashboard.
Orders
How quickly are orders delivered?+
Most orders are fulfilled within minutes, 24/7. Some high-value products may require brief manual review (usually under 2 hours).
Where do I find my purchased items?+
All orders and credentials appear under your Dashboard › Orders page, encrypted and accessible only by you.
Can I buy multiple units of the same product?+
Yes — stock permitting. The product page shows live availability.
Payment & Wallet
How does the wallet work?+
You fund your RentFb.shop wallet once, then pay for any purchase instantly with no payment-processor delays. Balance never expires.
What payment methods do you accept?+
We support major cards, crypto, and bank transfer for wallet top-ups. Contact support for other methods.
Is my payment information secure?+
We never store card numbers. All payments are processed through PCI-compliant gateways.
Account Delivery
What format are accounts delivered in?+
Account credentials (email, password, 2FA key, recovery codes where applicable) are stored encrypted and displayed on your Orders page.
Are accounts tested before delivery?+
Yes — every account passes our internal QA checklist before it hits the shelf.
What if an account does not work?+
Contact support within 24 hours of delivery with proof and we will replace or refund according to our policy.
Refunds
What is your refund policy?+
Refunds are available within 24 hours of delivery if the product is verifiably defective. Misuse, policy violations, or user error are not covered.
How long do refunds take?+
Approved refunds are credited back to your wallet instantly. Bank refunds take 3-7 business days.
Can I cancel an order?+
Orders can be cancelled only before fulfillment. Once credentials are released, the sale is final (except under refund policy).
Support
How do I reach support?+
Message us on WhatsApp (fastest) or email our support team. Response times average under 30 minutes during business hours.
What are your support hours?+
Mon-Sat, 9am-9pm (GMT+5:30). Urgent order issues are monitored 24/7.
Do you offer bulk or enterprise pricing?+
Yes — contact us to discuss custom quantities, dedicated account managers, and priority delivery.
Still have questions?
Our support team is ready to help with anything not covered here.